48 Ruam Jai Road Swissotel Resort Phuket Patong Beach
Friendship Kitchen
390 m
1 Prachanukro Road. Future Plaza
Schnitzelwirtin
490 m
Patong After Hard Rock Cafe
Future Seafood No. 1
390 m
32/3 Prachanukhro Road Rat u thid 200 Pi Opposit The Royal Paradise Hotel
Ali Baba Restaurant
100 m
2 Ruamchai Road Next to Burasari Hotel
Longbar Patong
160 m
48 Thawi Wong Road
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.6
Location
9.0
Service
7.9
Dining
7.9
Guest reviews
7.8/10
based on 7 reviews
8.7
8.7/10 based on 692 reviews
Olivia
United Kingdom,
May
2024
7.4/10
The property offers spacious rooms with large bathrooms overlooking one of the quieter pools, although a bit of a trek to reach reception and breakfast. The hotel's location is ideal, close enough to walk to town in a few minutes yet far enough to enjoy tranquility. The dining options are varied but not regularly refreshed. The service is a mixed bag, with exceptionally friendly and helpful staff alongside some struggles with communication due to language barriers.
Rooms
8.0
The rooms are spacious with large bathrooms and lovely garden views.
Service
7.0
The staff offers great service overall, but occasional language barriers may pose challenges in communication.
Location
9.0
The hotel's location is perfect for exploring Patong easily, directly across from the bustling beach and in the midst of shops and nightlife.
Dining
7.0
The dining experience offers good variety but lacks regular updates to the selection.
Facilities
6.0
Facilities are satisfactory, although the pool grout and tiles could use more attention.
Adrian
United Kingdom,
May
2024
8.6/10
The hotel is ideally situated between Patong Beach and Otop Market, offering a convenient location near the beach and various dining options. The rooms are comfortable, although some maintenance issues like the repaired fridge shelf with blu-tack were noticeable. The service is friendly and efficient, meeting expectations for a pleasant stay.
Rooms
8.0
The rooms were comfortable, but there was a maintenance issue with the fridge shelf repaired with blu-tack.
Service
8.0
The service was friendly and efficient, ensuring a smooth experience during our family trip.
Location
9.0
The location is ideal, striking the right balance of being close to the bustling town yet quiet enough for relaxation. The open restaurant facing the beach adds to the charm.
Dining
9.0
The dining experience was lovely with plenty of delicious options, making it a delightful part of our stay.
Facilities
Value for money
Paul
United Kingdom,
April
2024
8.8/10
Staying at the hotel was an overall pleasant experience. The rooms were exactly as expected - tidy and comfortable, equipped with all the necessary amenities, but a bit small for my liking. However, the ground floor had a slight unpleasant smell like drain. The service was top-notch, with friendly and helpful staff making sure every guest feels welcome. The location was fantastic, just across from the beach and within walking distance to various shops and restaurants. The dining experience offered plenty of choices, with some room for improvement in terms of variety. The facilities were well-maintained and convenient.
Rooms
8.0
The rooms were exactly how they look, very tidy and comfortable with good amenities, but a bit small and had a slight smell issue on the ground floor.
Service
9.0
The staff's dedication to exceptional customer service was evident throughout my stay. Everyone, from room service to the beach attendants, was friendly and attentive.
Location
10.0
The hotel's location is brilliant, just across from the beach and within easy reach of shops and eateries, offering a perfect balance between relaxation and accessibility.
Dining
8.0
The dining experience was fantastic, with a wide selection of dishes to choose from, although some improvements could elevate the overall experience.
Facilities
9.0
The hotel's facilities were convenient and well-maintained, enhancing the overall stay for guests.
David
United Kingdom,
January
2024
8.4/10
The hotel is ideally located, close to everything, and the rooms, while clean and well-appointed, lack air conditioning in smaller rooms. The service is excellent, with friendly staff and great breakfast. The location is perfect for relaxing with easy access to facilities, but the lack of a view is a downside. Dining offers a varied menu catering to all, although breakfast is not included. Overall, a comfortable stay with great value for money.
Rooms
8.0
The rooms were well-appointed and clean, but lacked air conditioning in the smaller room.
Service
9.0
The service was top-notch with very friendly staff and a great breakfast to start the day.
Location
8.0
The location was perfect for relaxation, with easy access to facilities and within walking distance to everything, but lacked a view.
Dining
9.0
Dining was impressive with a variety of foods catering to everyone, despite breakfast not being included.
Facilities
8.0
The facilities are well-maintained and offer a variety of amenities for guests.
Gavin
United Kingdom,
October
2023
6.6/10
My stay at the hotel was a mix of positives and negatives. The location was perfect, just across from the beach and close to many attractions, but the room had a persistent cigarette smell that made it uncomfortable. The service was average, with tired-looking staff, and the dining experience offered a good variety but not always what was expected. However, the facilities like the pool and proximity to amenities were great.
Rooms
5.0
The room I stayed in had a bad smell like a drain, which was quite unpleasant. The mattress was old and uncomfortable, and it constantly smelt of cigarettes making it hard to rest well.
Service
6.0
The staff, although willing to help, seemed tired with forced smiles. They provided basic services like room service and car hire.
Location
8.0
The hotel's location is very good, right across from the beach and near shopping and dining options, making it convenient for exploring the area.
Dining
7.0
The dining experience offered a good variety of food options but did not always match what was advertised. The fresh fruit was a highlight.
Facilities
7.0
The hotel facilities were decent, with multiple pools and greenery around. However, the room amenities didn't fully meet expectations.
Terry
United Kingdom,
August
2023
9.0/10
I loved my stay at the hotel. The rooms were spacious, modern, and clean, offering a comfortable retreat. The service from the staff was exceptional, friendly, and welcoming. The hotel's location was perfect, just a short walk from Patong Beach and close to various attractions. The dining experience was varied and delicious, setting me up for the day. The facilities were top-notch, providing everything I needed for a relaxing stay.
Rooms
8.0
The rooms were large, comfortable, and clean, with comfortable beds and ensuite bathroom with bath and shower.
Service
9.0
The staff was incredibly helpful, friendly, and always ready to assist with any needs.
Location
10.0
The hotel's location is the best feature, being so close to everything, including Patong Beach, and offering a spectacular pool view from the balcony.
Dining
9.0
The dining options were superb, with a great variety to choose from. Ensure you go early to avoid the rush between 9 and 10.
Facilities
9.0
The hotel provides a wide range of facilities, making the stay comfortable and convenient.
Catherine
United Kingdom,
May
2023
7.6/10
The hotel rooms were very comfortable and clean, but some noise from construction was a drawback. The location was perfect, just across the road from the beach. The service was pleasant, although there were language barriers. The dining options were satisfactory but not exceptional.
Rooms
8.0
The rooms were very comfortable and clean.
Service
7.0
The service was pleasant, but language barriers were a minor issue.
Location
9.0
The location was perfect, just across the road from the beach.
Dining
6.0
The dining options were satisfactory but not exceptional.
Hotel Dei Dragomanni
Starlite Hotel
Sheraton Shenzhen Futian Hotel
Melia Castelo Branco
Swissotel Kursaal Bern
Zya Regina Resort And Aqua Park Hurghada
Hotel Domicil Berlin By Golden Tulip
Hotel St. Pierre French Quarter
Gefinor Rotana - Beirut
Prince Of Wales
The Oxford Hotel